Knowledge
Management
Know-how is critical to your business success - our tool helps you effectively use the knowledge of your employees
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Measure and manage knowledge successfully
Knowledge management means that one consciously deals with knowledge in the company and uses it in a targeted way. Existing knowledge is centrally stored so that employees can use it.
The module Knowledge Management ensures that existing knowledge is found and reusable. This makes processes in the organization faster. Nothing is lost and nothing is unnecessarily redundant. If the required know-how is not yet available, this can be worked out and documented with the module.
Document Knowledge
You document the knowledge that is available to your employees. At the same time, you can create new knowledge collaboratively. Processes for assessing and releasing knowledge ensure quality and provide you with an overview.
Make Knowledge Discoverable
"Where did we document that?" If necessary, it is important for the employees to have access to knowledge without a long search. A full-text search in the system makes it possible to search all relevant documents, training courses and other sources quickly and time-saving for relevant information.
Use Knowledge Effectively
Does the left hand know what the right hand does? Avoid the fact that already existing knowledge is painstakingly reassembled or created in other departments. And only because of ignorance that this information already exists.
The core functions at a glance
Find out how our Knowledge Management module simplifies your processes
Discussions
With knowledge elements such as articles or media data, employees document their own knowledge and the best solutions for daily challenges. This happens collaboratively. Extensive discussions can be held, questions asked and answers evaluated.
Knowledge Entries
Knowledge entries document expertise and established processes and make them available to all. A four-eye publishing principle ensures that they are correct. New knowledge entries can also be put together from existing content to save time. Accordingly, they do not have to be completely rewritten in each case.
Categories & Tags
To better find content later, you can assign and tag these categories. In addition, experts from the company can be selected, who ensure the quality of the content with their expertise.
Media pool
The media pool is used to store files in a structured and searchable way and make them available to employees.
Versioning & Release
The versioning feature lets you track changes to the content. This allows you to document processes audit-proof. An integrated release workflow ensures high quality content.
Search & Indexing
The integrated search engine finds stored knowledge quickly and reliably with a powerful semantic search. Employees receive suggestions and related topics when they search. Likewise, the search indexes existing files and makes them searchable. The search function also identifies employees with appropriate skills that can help solve a problem.
Tasks
With the help of tasks, you ensure that employees duly and regularly document their knowledge. It is also possible to set deadlines and priorities and control the results.
Search statistics
You identify topics and search terms that are particularly important to your employees. The evaluations are individually configurable. This overview enables you to identify knowledge gaps and information needs and to reduce them by appropriate measures.
Workinggroups
You identify topics and search terms that are particularly important to your employees. The evaluations are individually configurable. This overview enables you to identify knowledge gaps and information needs and to reduce them by appropriate measures.
A selection of our references
Knowledgemanagement – full strength in interaction with other modules
Learn more about the other modules of the Talent Development Suite - and how they interact with the knowledge management module. This way our system unfolds its full strength...
Learning Management
The Learning Management module provides employees with access to relevant training courses. The combination with the talent management allows you to provide it in a demand-oriented manner.
Talent Management
The Talent Management module focuses on the skills of the employees. In combination with the learning management, trainings can be tailored to the needs of the employees.